premium care │ assurance │ confidence │ experience │ competence │ partnerships

Our Vision – To be the trusted Water testing lab that delivers science through integrity, teamwork and customer service

Experienced experts ready to help you

At Richmond Water Laboratories (RWL) we have over 50 years combined experience protecting the health of customers by ensuring their water quality is optimal.  We’re big enough to look after the largest commercial clients whilst small enough to quickly act and provide one off customers with personalised and informative service.  At no extra cost RWL have experts available to discuss your testing requirements, explain results and offer suggestions for remediation.  Regular customers get to know our friendly staff and have the benefit of a brain trust available whenever they may need it.

NATA accredited Lab servicing long term clients

Providing premium sampling and analysis of water and soils since 2001, RWL has NATA accreditation for a full suite of tests including E.coli (faecal coliforms) so customers can be confident they are receiving comprehensive, quality assured results and professional interpretation.  Our customers include many councils, businesses and individuals seeking confidence their drinking waters, creeks, water tanks, sewage treatment plants, leachate waters and soils are safe for humans and the environment by remaining within acceptable Department of Health standards. 

Onsite sampling with quick turnaround times

RWL’s experienced samplers can also provide immediate results from the field if an anomaly is detected allowing for quicker reaction times without the need to wait for samples to be transported back to the lab, wait for analysis and reporting. Our turnaround time differentiates us from competitors and we offer a premium service if results are required prior to standard reporting times. Should RWL get a lab test result that falls outside of acceptable limits customers are quickly notified and supported to enable prompt remedial action.

Independent business with direct links to bulk water supplier

RWL has the benefit of being owned by ROUS County Council who manage the pristine Northern NSW water catchments and provide bulk water supply to Lismore, Byron, Ballina and Richmond Valley Councils. This gives us access to a wide range of professionals and an understanding of water supply that other labs simply don’t have.  However, RWL operate as a completely independent business unit with strict quality assurance processes to ensure integrity and confidentiality of results for all customers.  Your water may be filtered but your test results definitely won’t be!

Best practice methods with immediate access to results

Analytical methods used by RWL are derived from the current edition of “Standard Methods for the Examination of Waters & Wastewaters” and our staff keep up to date with developments in our industry with ongoing training and interaction with Interlab forums and industry groups.  Regular customers can be provided with login access to RWL’s online portal to get instant access to results which saves time, money and improves efficiency.

Competitive pricing

Specialising in water sampling and analysis enables RWL to provide competitive pricing to ensure our customers get value for money.  Regular customers can get access to commercial discounts on the particular suites of tests they require.  Just ask us and we will welcome the opportunity to discuss your requirements and provide a quote.